Payment Policy

At Tornza, your security and convenience are our top priorities when it comes to payments. We aim to provide a smooth, secure, and hassle-free checkout experience every time you shop with us.

Accepted Payment Method

We currently accept only PayPal as our exclusive payment method. This allows us to:

Ensure end-to-end encrypted transactions
Process payments quickly and efficiently
Provide buyer protection, helping you shop with confidence

You may use your PayPal balance, a linked bank account, or a credit/debit card through your PayPal account to complete the payment.

Payment Process

Full payment is required at the time of checkout.
Orders will not be processed or shipped until payment is successfully completed.
We do not accept any alternative payment methods, including:
- Direct credit card payments outside of PayPal
- Bank transfers or wire payments
- Cash on delivery
- Third-party platforms (e.g., Alipay, WeChat Pay)

All transactions are handled securely through PayPal, which means we never store or access your credit card or banking details directly.

Order Confirmation

Once your payment has been processed successfully:

You will receive an order confirmation email with a summary of your purchase.
This confirmation marks the start of our order processing and shipping timeline (typically 1–3 business days).

Payment Issues

If there is a problem with your payment:

Make sure your PayPal account is verified and in good standing.
Check that your linked funding source (card or bank) is active and has sufficient funds.
Try an alternative linked funding method within PayPal if needed.

If the payment cannot be completed or verified:

Your order will be automatically canceled, and no charges will be made.
You are welcome to try placing your order again once the issue is resolved.

We appreciate your understanding and cooperation in helping us maintain a secure and reliable payment environment. Thank you for choosing Tornza!